The GUIDEcx Roadshow is On Tour in 2023;
CSC Festival: Austin is Our First Stop
GUIDEcx, the industry leader in customer onboarding, is going on a coast-to-coast tour this year to sing the benefits of a best-in-class onboarding process.
It’s only fitting that we kick off the GUIDEcx Roadshow 2023 in Austin, Texas, the Live Music Capital of the World.
GUIDEcx is a proud Gold Sponsor for five Customer Success Collective festivals this year. Austin is the first — so stop by and visit us at booth #2!
Meet the GUIDEcx Team at Booth #2
Come visit us at booth #2, meet the crew and learn how GUIDEcx can help improve your customer onboarding process and save your team both time and effort.
Harris Clarke
Chief Operating Officer
Landon Ross
Onboarding Consultant
Prem Mall
Onboarding Consultant
Harris Clarke, GUIDEcx COO, headlines the Austin stop with his keynote presentation “Leveraging Onboarding to Drive Customer Success” on Feb. 16 at 11:30 a.m.
Leveraging onboarding to drive customer success
Harris will show you how to drive up your customer satisfaction scores with a customer-centric onboarding process built on the value of transparency and driven by automation.
Harris will cover:
- The keys to a successful onboarding process
- How good customer onboarding impacts renewals
- The pitfalls to avoid during the onboarding process
Schedule 1-on-1 Time to Meet with Harris Clarke
Have specific questions about your onboarding process? Harris is a people person through and through and loves to talk about onboarding. But he only has a few time slots available onsite at CSC Fest Austin for a non-salesy, no-pressure conversation about your onboarding process and customer success.
These spots will go fast, so make sure to reserve your time today!
Get a Free Analysis of Your Onboarding Process
GUIDEcx is the industry leader in customer onboarding, with more than 500,000 projects successfully completed on our platform. We partner with companies of all shapes and sizes to improve their onboarding processes — and we’d love to help you too.
Schedule a 1-on-1 meeting with a Guide to receive a free analysis of your customer onboarding process. An experienced Guide will review your current onboarding process and make recommendations for improvements to help drive efficiency.
Experience the GUIDEcx Advantage
We know your teams are busy and you need to better manage resources if you want to deliver on your promise to customers.
Missed deadlines and drawn-out timelines are not only extremely costly, but they also severely damage your customer retention rates and hard-won reputation.
With GUIDEcx, you and your team can do more with less.
The GUIDEcx Advantage
- 500k+ projects successfully completed on GUIDEcx
- 49% reduction in implementation time
- 4x increase in project manager capacity
- 86% less meetings
- 90% on-time delivery rate when 5+ users are invited
GUIDEcx Drives Results and Improves Operational Efficiency
Maxio: 6 Weeks Saved
Maxio made the switch to GUIDEcx and shaved 6 weeks off customer onboarding time.
Kount: 43%
Kount cut customer onboarding time by 43% and increased capacity by 40%.
Epion Health: 60 Days
Epion Health beats onboarding timeline by 60 days with GUIDEcx.
Our Users Rave About GUIDEcx
We take pride in not only delivering value to our own GUIDEcx users, but helping them deliver value to their customers faster too.
Our users consistently rave about:
- Saving significant time by automating routine tasks
- Improving resource management through time tracking
- Uncovering and resolving bottlenecks in their process
- Creating transparency and visibility into onboarding
- Increasing customer satisfaction and experience
What could GUIDEcx do for your team?
"GUIDEcx saves us time and resources!"
“The tool is really well thought out and built with great customer success in mind. It has cut our implementation time by 57% and needless to say our processes have become that much more efficient. That reflects really well on us as an organization as it relates to our customers, but it also increased our gross margins more generally. It makes us look like geniuses to our customers.”
"Best & most thorough collaborative PM tool accompanied by the BEST staff"
“The level of detail the tool provides is above and beyond. Our clients, internal team, and third-party vendors have full transparency, accountability and are constantly informed. It combines process, schedule, timeline, product manuals, communication, and documentation into one. I have been a PM for ten years, and never have I experienced something that was *actually* a one-stop-shop turnkey solution. The training materials, onboarding process, and support staff consistently exceed my expectations. Whenever I have a question, I chat with support, and they have an answer within moments. I love the iterative nature of the platform, where feedback is taken from users and implemented.”
"Great tool, simplifies and automates Customer Onboarding"
“Once you understand all the platform’s features, it becomes very intuitive. The templatized approach cuts down on time while retaining flexibility for adjustments.”
"A significant level up for our Onboarding Experience"
“GUIDEcx provides our clients with an accessible, efficient onboarding experience while taking a significant load off of our Onboarding team. We’re scaling quickly, and our onboarding team has doubled their Project load while providing a better experience than we ever had before!”
"Best & most thorough collaborative PM tool accompanied by the BEST staff"
“The level of detail the tool provides is above and beyond. Our clients, internal team, and third-party vendors have full transparency, accountability and are constantly informed. It combines process, schedule, timeline, product manuals, communication, and documentation into one. I have been a PM for ten years, and never have I experienced something that was *actually* a one-stop-shop turnkey solution. The training materials, onboarding process, and support staff consistently exceed my expectations. Whenever I have a question, I chat with support, and they have an answer within moments. I love the iterative nature of the platform, where feedback is taken from users and implemented.”
"Great tool, simplifies and automates Customer Onboarding"
“Once you understand all the platform’s features, it becomes very intuitive. The templatized approach cuts down on time while retaining flexibility for adjustments.”
"A significant level up for our Onboarding Experience"
“GUIDEcx provides our clients with an accessible, efficient onboarding experience while taking a significant load off of our Onboarding team. We’re scaling quickly, and our onboarding team has doubled their Project load while providing a better experience than we ever had before!”
Webinar Alert: Tips for Improving Efficiency in a Down Economy
Improving efficiency across processes is more than just a buzz term in 2023 — it’s a matter of survival. This year, every team needs to do more with less. GUIDEcx, the leader in client onboarding, is here to help.
Mark your calendars for Thursday, Feb. 23 at 1:30 p.m. ET because you don’t want to miss this webinar about efficiency with GUIDEcx Founder & CEO, Peter Ord, and Gainsight CEO, Nick Mehta!
Peter and Nick will share tips for navigating the current economic headwinds by focusing on customer success and establishing a seamless client onboarding process.
Have questions? Peter and Nick will host a Q&A session at the end.
Join GUIDEcx at CSC Events All Year
We’re going coast-to-coast as gold sponsors for five CSC Fest events this year.
NYC: March 14-15
Las Vegas: May 24-25
San Francisco: Sept. 19-20
Boston: Fall 2023
Not registered for these CSC events yet?
Use code GUIDEcx20 to receive 20% off your registration today.
Follow the Rest of Our 2023 Roadshow Tour
The GUIDEcx Roadshow is just getting started! Austin is just our first stop, but we have almost 20 more stops planned for 2023. Our Roadshow tour will feature tradeshows, VIP events, 1:1 meet and greets with members of the GUIDEcx team, and webinars. Check out the Roadshow page to see our full list of tour dates.
Ready to take GUIDEcx for a test drive?
Don’t take our word for it — see for yourself how GUIDEcx helps teams save time and effort, and do more with less.
